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Shipping & returns

Shipping

We ship within the U.S only, using USPS 'Priority'. All packages are insured based on value up to $500. We do offer alternative couriers by request. Please contact us directly prior to purchase to learn more about our courier options!

Allow 1-2 weeks processing time prior to shipping.

 

Returns & Exchanges

Due to the nature of our products, ALL SALES ARE FINAL. We do not accept any returns or exchanges on body jewelry. No exceptions.

We recommend knowing your exact size information prior to purchasing with us. If you're unsure of your size, we recommend visiting your local reputable piercer for further assistance!

To locate someone near you check out https://safepiercing.org/find-a-piercer/.

 

Warranty

Our high-quality jewelry brands offer a life-time warranty for any products deemed defective. Many times, repair costs are covered entirely by the brands themselves! If your jewelry has in some way been damaged, please reach out to us directly for assistance in processing your repair.

*We as a studio operate as a secondary retail store and do not offer in-house repairs or warranties.

*It is up to each individual brand to determine whether or not a repair is covered in full.

*We cannot guarantee against loss or damage due to user error.

*Repairs are subject to standard lead times.